Just a quick note to include in our file, and perhaps to share with Mr. Barzotti and his employees.

First let me begin by stating the fact. There were 24 deficiencies with our new kitchen cabinets. That’s a lot by anyone’s calculation. Now let me state how we felt about that. The truth is, we weren’t that upset. Let me explain why. Vincent Barzotti will not have an unsatisfied customer. Everyone knows that. His name is the gold standard in customer satisfaction. You should be very proud of him.

I chalk our experience to a “hey, stuff happens”. It's what happens after the fact; how you’re treated after; and how after everyone works their asses off to ensure the customer is 100% satisfied – that’s what’s important. Which everyone did in spades! We were treated great at all times! And were happy about that.

So in closing: Should we have 24 deficiencies? Absolutely not. At any point were we worried that things would not be made perfect? Again absolutely not. Would we recommend Barzotti and buy more cabinets? 100% absolutely yes, in a heart beat!


The kitchen is almost in and it's absolutely beautiful – the installers are so professional and polite – it should be mentioned to Mr. Barzotti what wonderful spokes people he has out in the community promoting his good work and his business.


My wife and I are thrilled with our new kitchen! Your cabinetry and millwork exceeded our expectations.

With sincere thanks to your people, our project was completed both on time and on budget.

More important to us, however, was the level of service, care and attention we received from all your people, had some hiccups due, in large measure, to our very old and uneven home. Everyone in your organization addressed all issues in a professional, caring and timely manner.

Our many thanks to your designer, Dave, your installers, Debbie, Carla and Kevin.

We would highly recommend Barzotti to anyone undertaking a new or major kitchen project.

Di and John

We moved last week in a home built by Branthaven at Bronte Creek, in Oakville with the kitchen done by your company.

I want to congratulate you and your employees’ for an outstanding job!

The whole experience regarding the kitchen, starting with the meeting with Geff, quoting, installation had been very good.

All the steps involved in creating this furniture: matching, sanding, assembly, finishing are very well done and the whole kitchen shows a high level of craftsmanship.

This evaluation is coming from a person passionate about furniture, with over 20 years experience going all the steps from apprenticeship to product management and graduating in the process of Advanced Wood Processing University. Being trained in Romania I can see and appreciate details which are a trademark of the “old school” in furniture making.


I want to thank you for the beautiful appliance cabinet you built for my wife and I at Queen St. in our kitchen, it really looks great and we are really pleased with the functionality as well as your great workmanship. You can be proud of the work you and your father and people do and I hope to do more business with you in the future.


Just wanted to say thank you to you for all your organizational skills in coordinating the installation of my kitchen.

Please extend a thank you to the crew that came in and worked so hard with my crooked wall. They were polite and very professional. Even the plumber has a compliment for the great job they did in cutting the counter for my new sink.

My sister recommended Barzotti to me and I have now passed on a recommunication to a friend of mine.

Everyone, from Patricia in Stoney Creek (I must say she is a very patient lady), to you and your crew have been great!


I do not know how to tell you how much I love my new cabinets. They are not all done yet but wow!!!!!! The compliments from everyone that has seen them even without the crown moulding in pure jealously. The women love them and the men hate us because the women love them.

I just wanted you to know you did a fantasia job in designing and I love them. Thank Dave for me also for taking us out of cladding the wall instead of taking it out. I will send you pictures when it is all done.


A little slow in the delivery – but after 13 houses I have come to expect a bit of that (we used another but once because of builder control) – BUT – and it’s a big BUT – the craftsmanship is wonderful and we are – as we have always been – delighted with the finished product.

Your workers have continues to pursue the excellent started from back when Vince was doing the work himself in that little shop on Elizabeth street east of Stevenson.

My dad who at the time was secretary of the Guelph Homebuilders Assn encouraged me to use this young Italian starting a new business in the city. He was impressed back then at the quality coming out of the side door of a tiny hop. It continues today.

My first kitchen/bathroom order was back in 1969 in a home built by the Irish renegade- a Tim Kennelly home- then on to 1971-1976-1979-1984-and on and on-


You and your colleagues have exceeded our expectations with the feature wall unit. It has been such a delight to work with you. The detailed design was critical for the other tradesmen (electrician, TV technician) to know what they needed to do. I was so happy that you were able to advance the schedule installation date. Your carpenters produced a museum quality piece of furniture. Please extent a special thank you. Their craftsmanship put it all together beautiful. 

Carol and Brian